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team450Intervention 911 Team

There is no place for blame, judgment, criticism, or anger in a drug or alcohol intervention. We know that “ambush” style interventions do not work. Our expert interventionists have years of experience getting people to seek the treatment they desperately need. The remarkable success rates of our intervention specialists are the result of our well-grounded belief/philosophy that the only way to reach and addict and permeate their unrelenting denial is through compassion, love and overwhelming support by those who are most important to them.

Our family intervention specialists are some of the best and most compassionate in the industry. We have a 98% success rate in getting addicts into our highly effective treatment centers. Please click on an image below to read more about the members of the Intervention 911 team. If you have questions regarding the intervention process or you feel your loved one would benefit from time spent with an interventionist contact us immediately, 1-866-888-4911!

Ken Seeley, CIP, BRI II, RAS

Ken Seeley has remained professionally and personally involved in recovery since his sobriety date of July, 14, 1989.  He applies his relevant experience and boundless enthusiasm to profoundly change the lives of people who suffer from the disease of addiction – for addicts, the addict’s family, and their friends.  Ken works to save lives every day as the founder of Intervention911, one of the most prominent and successful private intervention services in the country.  Ken is featured on the Emmy Award Winning and 2015 Emmy Nominated A&E television series “Intervention”.  He is often asked to speak on addiction, Ken was honored to present to the British Parliament on “Intervention and the Continuum of Care” to help create lasting recovery for those suffering from this disease.

Ken is a Certified Intervention Professional, Board Registered Interventionist Level II, Registered Addiction Specialist, and Certified Addiction Treatment Counselor.  Today, Ken still derives the greatest personal satisfaction from the hundreds of interventions he has conducted, organized, or facilitated through Intervention 911.

In 2007, Ken held one of the first trainings for interventionists in London and now conducts up to five intervention trainings a year.  After years in the recovery industry, Ken realized that recovery is a process and takes time.  Addicts do not stay sober with just an intervention and treatment; it is all about the continuum of care and subsequent follow-up, just like any other illness.  In 2008, Intervention911 initiated the RAP program which supports the recovery process for addicts and their families for one to five years.   In 2011, Seeley opened Ken Seeley Communities, a sober living community in Palm Springs, CA, and in 2015 will open an Intensive Out-Patient Program to help create the seamless continuum of care to support the person suffering with an addiction.  By offering services pre and post treatment, Seeley has sought to provide all the supportive services around treatment.

As you can see, Seeley’s personal experience of addiction and recovery fuels his desire to impact others in similar situations.  Ken grasps the full understanding of the addict’s behavior.  His innate compassion for fellow addicts continually bolsters his ability to connect and communicate with addicts and their families.  Seeley has applied his personal struggle with addiction to the intervention equation.  This is an asset that has become a valuable catalyst in Intervention 911’s and Ken Seeley Community’s impressive results.

Seeley’s remarkable success rate has turned him into one of the most sought-after interventionists in the country.  Doctors and health care professionals look to people like Ken to solve their patient’s addiction and mental health issues.  His knowledge and unique perspective have also made him the #1 go-to expert on the subject of addiction and intervention with the media, where he’s a regular contributor for CNN, MSNBC, NBC, CBS, FOX, ABC, and many others.

eric mcglaughlin

Eric McLaughlin, CIP, RASi
Chief Executive Officer

The business of Intervention 911 is to bring the light of recovery into the dark world of the drinker and substance abuser through the thoughtful guidance of highly trained interve… more »


Donna Chavous, CIP, BRI-I

Donna Chavous entered the recovery community in 1995 kicking and screaming not wanting to change her life. She was introduced to recovery through an Intervention by friends, fam… more »


Danny Jenkins
Intervention Specialist

At the heart of Intervention 911 are the interventionists. These are the men and women on the front lines making a difference face to face. An interventionist is the person in char… more »


Zack Bushman
Interventionist, Recovery Advocate 

After teaching disadvantaged youth in the nation’s capital for nearly ten years,  Zachary began his recovery journey in Southern California.  After a period of personal growth and self-introspection, he is now using the skills he honed as a special educator and personal trainer to aid fellow addicts and alcoholics in early recovery in building their self-worth through esteemable actions and healthy decision-making.


Steven Richitt
Admissions Director

Steven came to Ken Seeley Communities in November, 2011 as an office assistant and has since advanced to his current role as Director of Admissions. Steven credits much of his current success to the struggles and hardships he faced and overcame as a newcomer in sober living. He is proud to be part of the KSC team, and prides himself on being able to work well with clients, advocate on their behalf, and provide them with a safe and comfortable living space. Steven is heavily involved with the Palm Springs sober community and, in his spare time, enjoys entertaining, spending time with his sober friends and family, and his three amazing doggies!


Carol Traylor
Life Skills Coach

Carol began working for Ken and Eric and Intervention 911 in 2008 after a long career in residential real estate sales.

She is passionate about recovery; planting seeds and helping others help themselves and watching others fight to stay sober, instead of fighting to stay the same! There has been nothing more rewarding in my life then watching the light turn on in another human being!!

In her free time, she enjoys reading, hanging out with her cats, writing, engaging with friends and cooking!


Chelsea Edwards
Marketing Manager

Chelsea came to Ken Seeley Communities in August, 2013 as an office assistant and has since advanced to her current position as Marketing Director. Chelsea grew up in the Coachella Valley and struggled for years to get clean and sober. She credits her sobriety to Ken’s suggestion that she avoid relationships for 1 year in order to focus on herself and her recovery. Chelsea loves being a part of the KSC team and enjoys networking with recovery communities throughout the country, and creating and organizing KSC interventions, trainings, and workshops. In her spare time, Chelsea enjoys photography and spending time with family and friends.


Matt Poliseno
Intervention Coordinator

My name is Matt Poliseno, I am 28 years old, and I am the Director of Business Development for i911. I enjoy good conversation, long walks on the beach, and using cliches in self depreciating ways. My personal mission statement is to make quality treatment more available to everyday families – the strategic partnership opportunities that my team develops are designed to do just that. Please feel free to reach out to me at the email provided for more information on how your company can qualify for our partnership and scholarship networks.”


Christine Richer CATC, RAS
Intervention Coordinator

Christine recently joined the i911 team as an Intervention Coordinator. Prior to coming on board Christine worked in the treatment field as a Certified Addictions Treatment Counselor for 3 years in residential treatment with focus on managing detoxification clients. Now that Christine has become credentialed she is perusing her passion, and that is to work in the Intervention aspect of addictions treatment and become an interventionist someday. Christine says “I know I have a lot to learn still, but I am driven by the spirit of my friend Beth who reached out to help me when I was in my first 30 days of recovery. She did not have to take me and my son in to live with her. But she convinced me that I had to stay away from my abusive relationship, otherwise I was not going to stay clean and sober. Beth and I only knew each other because we had one thing in common, we were both married the same man who was abusive to us and our children. She was wife #1 I was wife #2, she convinced me to go to school again, work a program, get a sponsor and do my steps. While in school I realized I loved psychology and Beth and I were talking one day and she said “Chrissy, you should look into becoming a substance abuse counselor”. I had no idea that a counselor like that existed. I had NEVER been in a treatment program, I went from the streets to the seats of the rooms. Beth explained to me what they do and kind of what the scope of their practice was (Beth was a Registered Nurse), so we googled and that was it! I was on my way and here I am today. Beth passed away from complications of a surgical procedure almost 6 years ago she was still clean and sober. However her spirit is with all of us everyday!” Christine has another passion and it comes from working as a pet care professional in several capacities for over 28 years. She has a teenage son and 4 dogs and usually 1 to 4 extras running around her large property as “Campers” being boarded at her home.


Therese Lambert, MS, LPC

Therese is originally from Massachusetts, and currently resides in Colorado. She has a Master’s degree from University of North Texas in Rehabilitation Counseling with a focus on Addictions. Therese did her graduate internship at the Hazelden Foundation in Center City, MN, and over the past 15 years has worked as a Licensed Professional Counselor at several 28-day chemical dependency treatment centers across the country. As a Crisis Psychiatric Evaluator and Intervention Coordinator, Therese continues to work in mental health and addictions recovery programs.


Suzanne Rossman

Suzanne has over 25 years of experience in personal growth and recovery. She has excelled in the addiction and mental health field since 1995. Her background focused on providing an array of behavioral health assessment services for families and adolescents. She implements intervention plans in dealing with a variety of mental health and addiction issues. She thrives on the experience of working with families struggling with grief, anger, coping skills, parenting, and addiction issues. Her passion for the overall health and wellness for adolescents and families always shines through and she is a compassionate communicator.


Dave Werbeck
Intervention Coordinator

Dave Werbeck joined Intervention 911 in July 2015 and has been working in the recovery field for nearly a decade. He brings a strong client care oriented background and is also a Certified ARISE Interventionist. Dave has extensive experience in working with treatment centers and has worked with some of the nation’s leading programs in Substance Abuse and Mental Health.  Dave’s areas of expertise include Admissions, Outreach, Utilization Review, Interventions and Operations.

Dave is very familiar with the process one must go through in seeking help for themselves or a loved one and believes that client welfare always comes first.  Dave is passionate about making the intake process as easy as possible, so please give him a call and he will assist you in helping your loved one begin their journey in recovery.